Box Office, The Marina Theatre,
The Marina, Lowestoft, Suffolk NR32 1HH
Telephone (01502) 533200
Email info@marinatheatre.co.uk

Box Office Opening Hours
Performance Days 10.00am – 8.00pm
Film Showings 10.00am – 4.00pm
Non Performance Days 10.00am – 4.00pm
Sundays – Three hours prior to the advertised start time of a live performance.

Credit Cards
We accept Mastercard, Visa and Maestro (Administration charge may apply).

By Post
All postal bookings must be sent to the address above, accompanied by full details of the tickets required and a cheque for the correct amount. Please remember to enclose a stamped addressed envelope for prompt return of your tickets.

Cheques
Please make cheques payable to Waveney District Council, making sure to enter show name, address and guarantee number on the reverse.

By Phone
Call our Box Office on (01502) 533200. Tickets will be held for up to three working days and all tickets must be paid for 24 hours prior to the performance. Tickets which remain unpaid will be released for sale.

Group
Party discounts will often be available. Please contact the Box Office for information.

Facilities
Full facilities for wheelchairs are available at ground level. Please inform the Box Office at the time of booking if you will be coming to the Theatre in a wheelchair or will be accompanied by a Guide Dog.

Answerphone
During busy periods at the Box Office you may get our answering service. Please leave your name and telephone number and our Box Office staff will return your call as soon as possible.

Gallery Bar and Coffee Shop
The Gallery licensed bar is open on show nights from 6.30pm until after the show and is the perfect place to meet your friends, for pre-show, interval or after show drinks. Interval drinks may be pre-ordered from the Gallery Bar. Please note that due to licencing regulations only soft drinks are allowed in the auditorium at any time.

Theatre Shop
The Theatre Shop situated at the entrance foyer stocks a wide range of competitively priced confectionery, soft drinks and souvenirs.

Film
The Marina boasts the largest cinema screen by far in the town, as well as a full Dolby stereo sound system.

No Smoking
Please note that smoking is not permitted in any part of The Marina including the foyers, bar & coffee shopand auditorium.

Car Parking
There is ample car parking in the Somerfield multi storey, 200 metres from the Theatre. All levels are open until midnight. On leaving the Car Park follow the signs to The Marina Theatre.

Venues Manager & Licensee:
Martin Halliday
Principal Services Manager (Leisure Facilities):
David Gallagher

Data Protection
Under the Data Protection Act (1998) The Marina Theatre cannot retain your name, address or any other information about you without your explicit consent. When you book tickets please be prepared to respond positively to Statement 1 in order for us to keep in touch with you.
1. The Marina Theatre, Lowestoft, may retain personal data about me for the purpose of sending me information about arts opportunities and for their internal audience research and monitoring procedures.

Conditions of Ticket Sale

TICKETS MAY NOT BE EXCHANGED NOR MONEY REFUNDED
• The Management reserves the right in combination with any other statements or directives which may be shown on the ticket or as displayed on the premises to:
• refuse admission of the ticket holder to the premises
• refuse entry of and use on the premises of any camera or any form of audio or visual recording equipment
• request the ticket holder to leave the premises and to take any appropriate measure to enforce such a request
• delay entry of latecomers until a suitable break or interval of the performance/event
• make any change whatsoever in the performance/event owing to any unforeseen or unavoidable cause
• cancel or abort the performance/event for reasons beyond its control without notice and without being liable to pay any person any compensation or damage whatsoever other than at the managements discretion, a possible percentage or maximum refund to the ticketholder of the value of the ticket.

Live show concession rates apply to:
Over 60’s, Under 16’s, ES40 holders, Equity members and Student Card Holders.
Film concession rates apply to:
Over 60’s and children aged 14 and under only.